AnswerForce Reviews
(Rated by 1917 users)
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Payment Methods
- Credit/Debit Cards
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.5
Base on 29 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.6
- Shipping & Delivery4.5
- Price & Quality4.6
- Customer Service4.5
- Return Policy4.6
Recent Customer Reviews (29)
Yunka Riojas
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Orane Laderoute
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Skye Townsend
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Rudy Ward
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Luis Correia
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Wilma Harris
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Brice Mailly
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Éléonore Chauvin
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Carl Thomas
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Mary Brindley
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Payment Methods
Accepted Payment Options:
Prices for items on Answerforce.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
Payment Process
- Payments can be made online during the checkout process.
- For AnswerForce credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
AnswerForce Pros & Cons
Pros
1
Live Answering Service: Provides a live answering service, ensuring customers talk to a real person every time they call, improving business brand and customer experience.
2
24/7 Support: Offers 24/7 support, 365 days a year, handling customer calls even during weekends, after-hours, and holidays without extra charges.
3
Appointment Scheduling: Handles appointment scheduling efficiently, which can be a complicated task for organizations.
4
Lead Qualifying and Capturing: Captures and qualifies leads, helping businesses focus on core tasks.
5
Customizable Scripts: Allows businesses to create and adjust customized answering scripts to match their needs.
6
Bilingual Answering: Provides bilingual answering services to ensure more callers reach a caring and professional voice.
7
Integration with Sales Software: Integrates with preferred sales software for seamless operations.
8
Highly Rated: Enjoy a 5-star Trustpilot rating and recognition as one of the top call center service providers by Clutch and GoodFirms.
CONS
1
Cost: The entry plan costs $279 a month plus a one-time setup fee of $99, with overtime billed at $1.95 per minute.
2
Limited Minutes: The entry plan includes 200 minutes of operator time and 50 online chats, which may not be sufficient for larger businesses.
3
Overtime Charges: Additional minutes used beyond the plan's limit are billed at $1.95 per minute, which can add up quickly.
AnswerForce Features and Benefits
Features
Live Answering Service
Provides a live answering service, ensuring customers talk to a real person every time they call, improving business brand and customer experience.
24/7 Support
Offers 24/7 support, 365 days a year, handling customer calls even during weekends, after-hours, and holidays without extra charges, ensuring business is always reachable.
Appointment Scheduling
Handles appointment scheduling efficiently, helping manage customer interactions more efficiently.
Lead Qualifying and Capturing
Captures and qualifies leads, helping businesses focus on core tasks and enabling efficient lead capture on the spot.
Customizable Scripts
Allows businesses to create and adjust customized answering scripts to match their needs, ensuring personalized service.
Bilingual Answering
Provides bilingual answering services in English and Spanish to ensure more callers reach a caring and professional voice and cater to a broader customer base.
Integration with Sales Software
Integrates with preferred sales software and ticketing systems for seamless operations and data integration.
Highly Rated
Enjoy a 5-star Trustpilot rating and recognition as one of the top call center service providers by Clutch and GoodFirms.
Qualified Agents
Agents based across the country ensure calls are answered promptly and professionally with nationwide coverage.
Video Collaboration Software
Includes team video and collaboration software for seamless communication and order-taking processes.
Outbound Call Support
Conducts outbound follow-up calls to help gain business and close deals.
Remote Workforce
Employs a remote workforce, reducing the environmental impact associated with commuting.
Distributed Structure
Limits the risk of service disruption due to power cuts, natural disasters, or equipment issues.
Customer Data Capture
Captures customer data and integrates it with web-based sales software.
Live Chat Support
Provides live chat support to ensure customers receive immediate real-time assistance.
Live Call Transfer
Includes live call transfer for all plans.
Instant Message Delivery
Includes instant message delivery for all plans.
Unlimited Script Updates
Includes unlimited script updates for all plans.
Online Account Access
Includes online account access for all plans.