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AnswerForce Reviews

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Overall Rating

4.5
29 Reviews
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About AnswerForce

AnswerForce is a company that provides 24/7 call answering services for businesses across the US and Canada. They offer a range of services including live chat, video chat, and 365 availability. Their services are designed to help businesses grow and reach more customers. They also offer appointment setting, bilingual call handling, and integrations with your preferred sales software. They have a team of dedicated, experienced receptionists who provide assistance around the clock. AnswerForce also connects to your job management software, CRM tools, marketing platforms, and more, providing powerful tools to connect your prospects, clients, and team with your business.

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AnswerForce Customer Reviews (29)

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Yunka Riojas
Yunka Riojas
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Sep 14, 2023
Orane Laderoute
Orane Laderoute
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Sep 14, 2023
Skye Townsend
Skye Townsend
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Sep 14, 2023
Rudy Ward
Rudy Ward
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Sep 14, 2023
Luis Correia
Luis Correia
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Sep 13, 2023
Wilma Harris
Wilma Harris
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Sep 13, 2023
Brice Mailly
Brice Mailly
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Sep 13, 2023
Éléonore Chauvin
Éléonore Chauvin
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Sep 13, 2023
Carl Thomas
Carl Thomas
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Sep 12, 2023
Mary Brindley
Mary Brindley
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Sep 12, 2023

AnswerForce Customer’s Q&A

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AnswerForce FAQs

FAQ

How much does AnswerForce cost?

The entry plan for AnswerForce in 2024 is $279 a month plus a one-time setup fee of $99. This plan allows for 200 minutes of operator time and 50 online chats. Overtime is billed at $1.95 per minute.

FAQ

What are the benefits of using AnswerForce?

AnswerForce offers a variety of benefits to businesses. It provides a live answering service that ensures your customers get to talk to a real person every time they call. This improves your business brand and customer experience while making sure you never miss a lead. The service also includes appointment scheduling, lead qualifying, and capturing.

AnswerForce helps businesses save time and effort, allowing them to focus on their core tasks. The service handles customer calls, freeing up precious time that could be put to better use.

The virtual receptionists at AnswerForce are trained to deliver top-notch customer service. They handle calls immediately in a professional and caring manner, following a pre-approved script for every call to ensure efficiency and consistency.

AnswerForce also provides 24/7 support, 365 days a year. This means that when you close your business for the day, weekend, or holidays, your incoming customer calls are managed for you.

In addition, AnswerForce can handle appointment schedules, which can be a complicated and tiresome process for any organization. By handing over the task to live answering services, the appointment setting task is handled in one system.

AnswerForce is also noted for excellence among the industry’s best voice service providers. It offers reliable service without downtime, and there is no extra charge for weekend, after-hours, or holiday coverage. Partnering with AnswerForce leads to a clearer conscience, a cleaner planet, and happier agents, which means happier customers for you.

FAQ

Can I customize my call answering service with AnswerForce?

Yes, you can customize your call answering service with AnswerForce. When you sign up for a plan, they assign a team of virtual receptionists to answer your calls using a customized script. You choose when to forward your calls and leave the rest up to them. You can then track calls, minutes used, messages, and all your other stats via their web or mobile app interface. AnswerForce offers 24/7 call answering for businesses across the US and Canada. They provide personal service with live chat, video chat, and 365 availability. They also offer services like basic message taking, live call transfer, scheduling appointments, lead capture and qualification, bilingual answering, and after hours answering. Your customized call script can be updated at any time via the AnswerForce app.

FAQ

About answerforce.com Prices and Cost?

The entry plan for AnswerForce in 2024 is $279 a month plus a one-time set-up fee of $99. This plan allows for 200 minutes of operator time and 50 online chats. Overtime is billed at $1.95 per minute. They offer a range of plans to suit every business, starting from 200 minutes + 50 chats to 100,000-minute plans. There is no contract, so you can change plans to match your needs.

FAQ

How can I sign up for AnswerForce?

You can sign up for AnswerForce on their website. After signing up, you can activate your service in a matter of minutes. You'll then receive a welcome call from AnswerForce. Together, you'll customize your script and arrange call forwarding and call recording, based on your preferences. Additionally, you can download the AnswerForce app for 24/7 updates on customer appointments, client questions, and more. This app is available exclusively to AnswerForce customers. Please note that all this information is based on the latest data available to me. For the most accurate and up-to-date instructions, please visit the official AnswerForce website or contact their customer service directly.

FAQ

About answerforce.com Popular Products and Services?

AnswerForce is a service that offers 24/7 call answering for businesses across the US and Canada. They provide personal service with live chat, video chat, and 365 availability. They also offer call center services that provide 24/7 support for both inbound and outbound calls. In addition to these, they offer a range of services including appointment setting, bilingual call handling, and integrations with your preferred sales software. Their services are highly rated by their users for their promptness, reliability, and excellent customer service.

FAQ

What is the pricing for AnswerForce?

The pricing for AnswerForce varies depending on the plan you choose. Here are some of the options:

  • The Intro plan costs $259 per month for 200 minutes + 50 chats, plus a $99 one-off setup fee and a charge of $1.80 per each additional minute used.
  • The Best Value plan is $359 per month for 300 minutes + 100 chats, there is no setup fee and a charge of $1.70 per each additional minute used.
  • There are also monthly plans starting from 200 minutes + 50 chats to 100,000 minute plans. The starting price for these plans is $279 per month.

Please note that these prices are subject to change and it's always best to check the official AnswerForce website for the most accurate and up-to-date information.

FAQ

How do I sign up for AnswerForce services?

To sign up for AnswerForce services, you need to follow a simple 5-step process. First, choose your plan. More information on plans and pricing can be found on their website or by contacting your sales representative. After selecting a plan, you will receive a number. Finally, you will be given a basic script with the option to customize it according to your needs. Once these steps are completed, you can seamlessly hand over your inbound calls, appointment scheduling, web chat, and other communications to the AnswerForce team. Please note that this information is based on the latest available data and may be subject to change.

FAQ

About answerforce.com Payment Method?

AnswerForce offers several options for managing your billing. You can check your usage, change your plan, make a one-time payment, and even remove a toll-free number. If you go over your plan minutes, there are provisions for that as well. They calculate minutes for billing purposes, provide information on contract length, and offer the ability to get a copy of your bill. Unused minutes do not carry over to the next billing cycle. You can also change the auto pay date and set up auto pay. If you need to change your billing plan, that option is available too. For further assistance, you can reach out to their support team.

FAQ

What is AnswerForce?

AnswerForce is a 24/7 call answering service for businesses. It offers a human-centric and simple service that helps businesses grow faster. The service includes live chat, video chat, and 365 availability. They also offer an app that provides real-time notifications, appointment-setting, and more. The app allows you to stay connected to your business, manage your team, and customize your service with features like call recording, messaging, and video chat. You can contact AnswerForce via phone, email, or live chat at any time.

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